What are the warranty details of my machine?

Limited Life-Time Warranty

(Overview and Terms of Limited Lifetime Warranty)


  • All internal electronic parts are lifetime warranted to be free from defects in material and workmanship when utilized for normal use by the original purchaser only.
  • One (1) year of parts and labor on accessories and housing.
  • Accessories are warranted to be free from defects in material and workmanship for a period of one (1) year from the date of purchase when utilized for normal household use by the original purchaser only. This does not include the replacement of items due to wear.
  • For this warranty to apply the original purchaser must email service@equipmaxx.com the date and place of purchase along with a copy of the original purchase receipt.
  • Should any defect covered by the terms of this lifetime limited warranty be discovered, our team will repair or replace any defective part provided the unit is returned by the original purchaser on file with the warranty form information.
  • The liability under this warranty is limited solely to the cost of the replacement parts or the complete unit at the discretion of EquipMaxx. This warranty is void if the damage is resulting from accident, misuse, improper operation, unauthorized repair or alteration, tampering, commercial or other than home use, or damages accruing in transit. This warranty does not cover any shipping fees to or from our facility.
  • This warranty only extends to the original purchaser and excludes all other legal and/or conventional warranties.  
  • The customer is responsible for all shipping fees to and from our facility. Carefully pack returning items for repair to avoid damage in transit. 
  • Be sure to include in the box all your contact information including name, phone number, email address, and shipping address along with a prepaid return ship tag from UPS or FedEx. 
  • Contact us at (800) 349-9795 or email service@equipmaxx.com to make arrangements to return items for repair or service. Maxxus is not responsible for any shipping cost to or from our facility.
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